Return Policy

Return and Refund Policy (ALL SALES ARE FINAL)

Interpretations and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions, the following conditions shall have the same meaning regardless of whether they appear in singular or plural form.

Definitions

For the purposes of this return and refund policy;

“Company” referred to as either “the company”, “we”, “us” or “our” in this agreement refers to Afterglow Soap & Candle Co., N74W24449 Red Tail Ct., Sussex, Wisconsin 53089

“Goods” refer to the items offered for sale on the service.

“Orders” mean a request by you to purchase goods from us.

“Service” refers to the website.

“Website” refers to Afterglow Soap & Candle Co. accessible from www.afterglowsoaps.com

“You” means the individual accessing or using the service or the company or the legal entity on behalf of which such individual accessing or using the service as applicable.

Due To The Personal Nature Of Our Products All Sales Are Final.

Exchanges

We only accept returns for refund or exchange for goods damaged in transit. In the unlikely event that you receive a damaged or an incorrect good, we are happy to exchange the goods for replacement. If a replacement good is not available, the money for the purchase price of the good will be refunded to you in your original method of payment within 14 business days. All payment companies are different in the amount of time it takes to confirm a payment, so it will likely take a minimum of a 7-10 business days for the refund to show up in your bank statement. Shipping and Handling Fees are not eligible for refund. Please email afterglowsoaps@gmail.com  within 14 days of receiving your damaged or incorrect goods to begin the process. You must email a photo of the damaged goods and retain any damaged goods, packaging, and all contents until the claim is resolved.

Customer Satisfaction is our number one priority.

Contact us

If you have any questions about our returns and refund policy, please contact us:

·      By email: afterglowsoaps@gmail.com